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      Conduent

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      Customer Care Specialist Interview

      28 Aug 2017
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Conduent in Feb 2017

      Interview

      The process was pretty smooth. I applied online and was sent an email to complete a series of tests. One was a typing test, the other one call center, and the last was a technical aptitude test. Following the completion, I received another email to schedule a pre-screen phone interview, as well as more details about the position. After the intial phone interview, there are 2 face to face interviews via webcam on an app called iMeet. They are pretty short and last only about 15-20 minutes. Make sure your environment is quiet, as they will be checking for background noise. I received my job offer via email less than 15 minutes after my final interview, and subsequent emails to accept and complete a background check, new paper hire work, etc. This position is great for anyone who wants to work at home. You don't have to be completely tech savvy as they will train you, but you must know the basics and how to navigate on devices. All in all, great experience! Can't wait to start :).bout the position. After the initial phone interview, there are 2 face to face interview via webcam. With 24 hours I received an emailed offer letter and link to begin the on-boarding process.

      Interview questions [3]

      Question 1

      What does customer service mean to you?
      Answer question

      Question 2

      What are some things you would do to ensure that your environment remains distraction free?
      Answer question

      Question 3

      If you needed help or assistance while working from home, what would you do?
      Answer question

      Other Customer Care Specialist interview reviews for Conduent

      Customer Care Specialist Interview

      17 Mar 2024
      Anonymous employee
      San Francisco, CA
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Conduent (San Francisco, CA)

      Interview

      Very pleasant and structured process. After passing a couple online tasks , I was invited to in person interview. Saw the office and had an interview with hiring manager, where they explained all further steps

      Interview questions [1]

      Question 1

      Why you are a good candidate for this role?
      Answer question

      Customer Care Specialist Interview

      30 Mar 2021
      Anonymous employee
      Manila, Manila
      Accepted offer
      Positive experience
      Average interview

      Customer Care Specialist Interview

      9 Jan 2020
      Anonymous employee
      Guaynabo, PR
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. I interviewed at Conduent (Manila, Manila) in Nov 2020

      Interview

      Recruitmess is quite fast compare to other companies. Process takes Roughly takes 2 to 3 days. Initial interview via phone call. Then Final Interview after a day followed by Job Offer.

      Interview questions [1]

      Question 1

      Obstacles you encountered and how did you overcome
      Answer question

      Application

      I applied online. The process took 1 day. I interviewed at Conduent (Guaynabo, PR) in July 2019

      Interview

      It's very simple, you fill out a form with your basic information and your availability. You get called for a few questions then interviewed by one of the supervisors. Later you are sent to do some word typing tests and finally you are given the notice if you are hired or not.

      Interview questions [1]

      Question 1

      What experience you have in Call Centers?
      Answer question