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      Connect America

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      At Home Customer Service Representative Interview

      5 Sept 2017
      Anonymous employee
      Accepted offer
      Negative experience
      Easy interview

      Application

      I applied through other source. I interviewed at Connect America in June 2017

      Interview

      I did not apply for this job. I was contacted through text and email by the HR. I was interviewed via Google Hangouts. It was a very simple process. The pay rate was low but I needed to job so I took it. I was given a supervisor to coordinate with through Hangouts and was sent a cashier's check to buy the equipment from the accounting department. The check bounced, ultimately closing my account with my bank. Now, I've opened a case with my bank to further look into the issue after explaining the situation. Despite that, every time I tried to ask to speak to someone higher up, I was given excuse after excuse and belittled for my frustrations. Aside from that, they were also trying to convince me to pay for things out of pocket and send money different places. I tried to email HR and I I never received a reply. I'm only contacted by HR via text to report to my Supervisor. Clearly something is going very wrong and, if this situation isn't looked into, whatever it may be, it will be detrimental for this company in the long run.

      Interview questions [2]

      Question 1

      What are your greatest strengths and weakness and how do they affect your overall job performance?
      Answer question

      Question 2

      What milestone have you accomplished in your career that is remarkable and you would love to share?
      Answer question
      1