I applied online. I interviewed at Currys (Birmingham, England) in July 2017
Interview
I applied through Dixons website for a part-time job in carphone warehouse (Store in Store). Received a phone call within few days from the store manager who asked few general questions and explained about pay rate and working hours. I interviewed at a Pcworld store, it lasted about 25 minutes. just 4 competency questions and role play where they asked me to sell them my phone. I thought the questions were very basic competency based and I did well but they wanted someone with more experience in target selling. Got an email after 5 days saying they wont take my application any furthur.
Interview questions [1]
Question 1
Tell us about a time you went an extra mile for a customer.
a time when you had to change plan at the last minute.
a time when you meet the deadlines. and how?
I can't remember the 4th one.
Questions regarding the role and experience . How relevant previous experience and skills are, expectations of day to day. What you expect to learn what you are present on the role at hand
1 stage interview was okay sat in the back and they went through it with me got the job sorted offered me at the interview was easy and explained process and how long it would take to start
Normal process, asked about my background and extra curricular subjects including why I was interested in working in tech.
Be prepared to explain your work history and why you would be suitable for customer service