Briefly talk about skills in upselling and sales pitches with customers. They are more interested in upselling insurances and add-on products/services. Technical knowledge on products is not necessary, they will ask you about your ability to hit targets and KPIs every month.
Interview questions [1]
Question 1
You will be walked onto the shop floor, and you will be asked to try to sell a product to the interviewer on the shop floor.
I applied through a staffing agency. The process took 1 week. I interviewed at Currys (London, England) in Dec 2012
Interview
called for an interview, a week later i had the interview, was asked a few questions mostly about my interests in computers, did some mediocre training, there was nothing special, sat in a room with a computer and watched videos about safety and customer service. no contract. unpaid with the hope of securing the job. started work the next day
first interview quite easy-going, then if successful, called back for a second interview with the manager. Asked pretty much the same questions plus some that seemed irrelevant that you can't really elaborate on
I applied online. I interviewed at Currys (Reading, England) in Oct 2024
Interview
got a call to set up an interview date, when I went in the managers were really nice and asked me scenario based questions. after 15 minutes they told me to choose a product and create a scenario for a family friend that might need it and why I chose that specific product for their issue. they took a copy of my passport and national insurance number.
Interview questions [1]
Question 1
what would you do if a customer was being very difficult?