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      Director, Customer Support Engineering Interview

      15 Feb 2021
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Demandbase in Feb 2021

      Interview

      Recruiter, Hiring Manager (VP, prof serv), Peer (director, integrations), Cross functional (VP, Customer Success), Cross functional (SVP, engineering), Panel presentation (all of above plus CRO). Recruiter overconfident throughout. After SVP, Engineering I was told next they would likely move to offer. Then presentation came up with goal of offer same day. Silence for 4 days. Confusion. Recruiter said they want to see a presentation from one more person. 2 weeks and several messages later, no word either way.

      Interview questions [1]

      Question 1

      They asked for a plan to rebuild the support team after an acquisition.
      1 Answer