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      Customer Service and Engagement Interview

      22 Aug 2014
      Anonymous employee
      New Albany, OH
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. The process took 5 days. I interviewed at Discover (New Albany, OH) in June 2014

      Interview

      Phone Interview on Friday, face-to-face interview on Tuesday, offered job and accepted at end of interview. Process was easy. Asked about my history, reason for wanting to leave current job and for choosing Discover. I was taken on a tour of the building and told about incentives and benefits. It amazed me that benefits start from day 1. After a few "games" I was left alone while the offer was printed. I was then given options and an offer that I accepted. Had to come back for drug test, background check and ID photo.

      Interview questions [1]

      Question 1

      Was given six magazine covers and told me to choose one and explain why?
      Answer question