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      ELGA Credit Union

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      Customer Service Representative Interview

      10 Sept 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 1 week. I interviewed at ELGA Credit Union in Aug 2019

      Interview

      had 1 phone interview then was asked to come in for in person. also had to take what seemed to be an impossible math quiz before going in. The in person interview was about 2 hours long with back to back questions... seemed like same questions just phrased differently. there was an HR manager as well as someone else sitting in with you

      Interview questions [1]

      Question 1

      describe a difficult situation with a customer and what you did to fix it to make it right
      Answer question

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