Cummins interview question

Explain how do you handle a design failure?

Interview Answer

Anonymous

29 Jan 2018

1. Define the Problem: Clearly understand what the problem is, sometimes we might have multiple underlying issues. If it is multiple issues list all problem statements. 2. Collect Data: By collecting data you will be able to clearly answer "WHAT is happening" by analyzing the data. 3. Identify root cause: In this stage you will try to answer the "WHY" it is happening. Based on Step 1 and 2 analysis you will need to narrow down the problem to identify the root cause. 4. Implement the solution: You should come up with the solution by listing the root cause in your FMEA process. This way you will have a design solution that will be able to solve or handle the root cause. 5. confirm solution works- this is validating the solution and confirming your design works per req. 6. Standardize: To make sue the same issue doesn't happen in other subsystems standardize the process 7. Lesson learned (Process improvement): This stage is where we take the positive from step1-6 and try to improve our design process to make it robust. Also we need to make sure our process should be free from the negatives learned from step1-6