I recently had a disappointing and unprofessional experience with FYLD's HR Operations Manager during the recruitment process. I participated in an introductory call that lasted approximately 30 minutes, during which we discussed my previous experience and qualifications in detail. I made an effort to ask several questions about the role, its key responsibilities, and the team structure to better understand the position. However, the responses I received were vague and lacked meaningful detail, leaving me with little clarity about the role or the company’s expectations.
What made this experience particularly disheartening was the complete lack of follow-up or communication after the call. Despite expressing my interest in the role and taking the time to engage in the interview process, I was ghosted. A week after the interview, I sent a polite follow-up email to the HR Operations Manager, inquiring about my status in the process and asking for information on next steps. Unfortunately, I received no response whatsoever.
This behavior is highly unprofessional and disrespectful. Candidates invest time, effort, and energy into the recruitment process, and it is only fair to expect basic courtesy, such as timely updates or even a simple acknowledgment of their application status. Ghosting candidates reflects poorly on the company’s values and demonstrates a lack of respect for the individuals who are considering contributing to their organization. Transparency and communication are fundamental to a positive candidate experience, and FYLD’s failure to provide either is deeply disappointing.
I hope FYLD reevaluates its recruitment practices to ensure that future candidates are treated with the professionalism and respect they deserve.