I applied online. The process took 1 week. I interviewed at Farmers Insurance Group (Olathe, KS) in July 2015
Interview
The interviews were with a panel of supervisors. They use a behavior based interview process that you must use specific examples. After the interview I had a chance to sit with a representative to listen to phone calls and see how the system and how the process worked. This was very helpful to see hands on how the job is.
3
Other Claims Representative interview reviews for Farmers Insurance Group
Fairly easy overall. 30 minute call to get a feel for me and tell about the position and sus out basic requirements for the job like having a driver's license.
I applied through an employee referral. The process took 3 weeks. I interviewed at Farmers Insurance Group (Los Angeles, CA) in June 2019
Interview
Process was quick in my scenario, there was a phone screen and in-person. The company is very selective on who they hire. I must’ve done something wrong, but it’s all trial and error.
Interview questions [1]
Question 1
Tell me about a time you dealt with an angry customer, what were the results.
I applied online. The process took 3 weeks. I interviewed at Farmers Insurance Group (Sacramento, CA) in June 2019
Interview
Phone interview with basic questions about myself, which lead to an in-person interview with a panel of three. The interviewers were very personable. I was given a few written questions to answer and then moved to a verbal interview. The questions were about my background, strengths, and weaknesses, conflict resolution abilities, etc.
Interview questions [1]
Question 1
Tell us about a time you experienced conflict and how you resolved it.