I applied online. The process took 2 weeks. I interviewed at Farmers Insurance Group (Martinez, CA) in Jan 2012
Interview
I applied online and was contacted by a recruiter within two weeks. She sent me a personality test and an intelligence test that consisted of math and English skills. After passing that, a phone interview with the recruiter was done. Farmers Insurance uses behavioral based interviews, so come prepared with specific stories about your background. After the phone interview I had a panel interview with three managers. Average interview. I was scheduled for a ride along, which showed me a lot about the position.
Interview questions [1]
Question 1
Tell me about a time where you had to persuade an angry customer to accept your recommendation.
I applied online. I interviewed at Farmers Insurance Group (Grand Prairie, TX) in July 2015
Interview
Applied online, about a week later I received an call, which I missed, and then an email requesting a phone interview after which I got another email saying I was moving forward and asking me to review the online video for the position. I was also supposed to describe "something significant you‘ve accomplished in the area of exceeding customer service expectations" and email it back. I got an interview date and a request to do a personality test. I interviewed with 2 managers and a supervisor. Normal STAR based questions after which they left me in the room for a brief minute while they conferred and then came back and told me they would get back to me by the next week.
I applied online. The process took 3 weeks. I interviewed at Farmers Insurance Group
Interview
Applied online. Next day received email to schedule interview by phone with recruiter. Received email for personality test. Got call from branch and was interviewed by phone again by a supervisor but was not ready for interview.