I recently had the pleasure of participating in the interview process with FedEx, and I must say that it was an exceptional experience from start to finish. I would like to express my gratitude for the professionalism, transparency, and insightfulness that characterized the entire process.

Overall good interviewing experience that consisted of 3 steps - phone talk, a fysical meeting and a third interview - day in the office where I got to experience how the day in CS looks like and listen to some of the calls, while representative was helping a real customer

They phone interview first. They then call back to offer in person interview. Once you finish in person interview then you wait for an email for job offer. The next step is background check and drug screen. This is almost like reapplying.