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      First Horizon

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      First Horizon interviewsFirst Horizon Customer Service Representative (CSR) interviewsFirst Horizon interview


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      Customer Service Representative (CSR) Interview

      2 Oct 2023
      Anonymous employee
      Knoxville, TN

      Other Customer Service Representative (CSR) interview reviews for First Horizon

      Customer Service Representative Interview

      27 July 2024
      Anonymous employee
      Freeport, IL
      Accepted offer
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at First Horizon (Knoxville, TN) in Sept 2023

      Interview

      Very straight forward. I had all of my questions answered. Make sure to have a personable attitude, you will go far. The facility is dated and could use a major upgrade or move to a newer building.

      Interview questions [1]

      Question 1

      Why did you pick First Horizon?
      1 Answer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at First Horizon (Freeport, IL) in Feb 2022

      Interview

      Long, asked you a lot of scenarios type questions and had to answer them quickly. Took a week to even get an interview and took even longer to hear if you got the job or not.

      Interview questions [1]

      Question 1

      Where do I see myself in five years?
      Answer question

      Customer Service Representative Interview

      13 Mar 2017
      Anonymous employee
      Knoxville, TN
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 5 days. I interviewed at First Horizon (Knoxville, TN) in Mar 2017

      Interview

      I filled out the application online and a couple of days later got a call to set up face to face interview. Met with supervisor for interview and it went very well. Interview was on thursday. Friday i got a call to set up phone interview for monday. They called exactly at 10:30 when the interview was scheduled. I was told it would take about 30 mins but it didn't take long at all. When she was finished with all her questions i asked her a couple of questions about the culture and diversity of the company. After that she said the manager wanted to extend an offer and i accepted. Easiest hiring process i have ever been through. All in all the whole process only took one week, but that might not be the case for everyone.

      Interview questions [1]

      Question 1

      She just asked about my past job experience.
      Answer question
      2