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      Foundever

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      Customer Service Agent Interview

      12 July 2017
      Anonymous employee
      Krefeld
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Foundever (Krefeld)

      Interview

      Es gab zunächst ein telefonisches Vorabgespräch, in dem bereits die Rahmenbedingungen mitgeteilt wurden. Vor Ort gab es ein Gruppentreffen, es wurde die Firma gezeigt, es gab einen Test und Einzelgespräche. Der Test bestand aus Rechtschreibung, Test der Tippgeschwindigkeit, Fallbeispiele sollten gelöst werden. In den Einzelgesprächen wurden Fragen zum Lebenslauf und der Motivation zur Stelle gestellt. Die Atmosphäre war angenehm.

      Interview questions [1]

      Question 1

      Warum haben Sie sich beworben?
      Answer question

      Other Customer Service Agent interview reviews for Foundever

      Customer Service Agent Interview

      9 May 2026
      Anonymous interview candidate
      Bogotá, Bogota
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Foundever (Bogotá, Bogota)

      Interview

      Fue muy Rápido era cuando se llamaba sitel fue una llamada de 10 minutos, corta y concisa amable la entrevistadora fue un proceso muy rápido y ameno. Total transparencia en todo

      Customer Service Agent Interview

      5 Dec 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Foundever

      Interview

      The telephone conversation was casual and discussed the role and my suitability. I was asked about my general experience and then some scenario based questions that might occur in job

      Interview questions [1]

      Question 1

      An example of working with a challenging colleague
      Answer question

      Customer Service Agent Interview

      23 Oct 2025
      Anonymous employee
      Fort Mill, SC
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Foundever (Fort Mill, SC)

      Interview

      They request a speed test and then schedule you for a phone interview. The questions were very simple and they send you the offer letter after the interview. The recruiter also asked what weekend you’d like off and what 12hr schedule you’d like. For example I selected 9am-9pm and they give you a schedule in that time frame. The other day day off will be random/floating. All campaigns are different. This one is for Capital One

      Interview questions [2]

      Question 1

      Describe a time when you went above and beyond for a customer.
      Answer question

      Question 2

      Describe a time when you had a difficult customer and explain how you handled the situation.
      Answer question