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      Fresh Air Fund

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      Customer Experience Specialist Interview

      25 Mar 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Fresh Air Fund

      Interview

      My interview went over time by about 45 minutes. It was an enjoyable experience though, the interviewers were very easy to talk to and we got on well. I had to do a typing speed test and do a mock email response to an angry customer. I had a phone interview first and then a meeting with two members of management. I then had a meeting with the Co founder at a later date.

      Interview questions [2]

      Question 1

      Tell me your best joke.
      Answer question

      Question 2

      Give an example of good customer service and bad customer service.
      Answer question

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