I applied in-person. I interviewed at Fujitsu (Inverness, Scotland) in Apr 2019
Interview
Pleasant. Positive. Asked basic STAR system questions. No technical questions. If you’ve worked on a service desk previously you should be well equipped for interview. Very clear in their needs as a company.
Interview questions [1]
Question 1
Give me an example of a time when you have dealt with a difficult customer?
The interview for the IT service position started with a technical assessment where I answered questions about troubleshooting and system maintenance. Then, I handled problem-solving scenarios, followed by behavioral questions about customer service and teamwork.
Interview questions [1]
Question 1
How to guide user on the phone to find the router?
I applied online. I interviewed at Fujitsu in Mar 2023
Interview
It was a virtual interview in teams scheduled for an hour. Included some behavioural and career based questions. Nothing unusual. It was really helpful to understand about the company and the job role.
Interview questions [1]
Question 1
Behavioural questions and career based questions. Nothing Unusual
I interviewed at Fujitsu (Montreal, QC) in Jan 2022
Interview
Asked some basic and technical questions. Provide training on site. Also they asked about my education as well. They just want a person to know some basic technical knowledge and reset they train
Interview questions [1]
Question 1
What is IP address ? And what can be it be used for?