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      GEICO

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      Customer Service Representative Interview

      16 June 2022
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      The process took 1+ week. I interviewed at GEICO in June 2022

      Interview

      Fast. Applied Online, received email to complete wotcp survey next day. Day after received a phone call to set up initial interview. Set up Manager Interview at end of initial phone interview and received link to complete survey. Completed the manager interview yesterday to make it sound like I would get selected only to receive an email at midnight that I wasn’t selected and can reapply for any position in six months waste of time, they don’t choose they let a computer decide. Your answers go into a system and it decides if you get an offer.

      Interview questions [1]

      Question 1

      Describe a situation where you were put in competition with a coworker.
      Answer question

      Other Customer Service Representative interview reviews for GEICO

      Customer Service Representative (CSR) Interview

      7 May 2026
      Anonymous interview candidate
      Virginia Beach, VA
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at GEICO (Virginia Beach, VA)

      Interview

      There are two rounds. The first round is virtual and they ask about your background and if you can handle the process. For the second-round, You will shadow someone for 20 minutes then proceed for a 40 minute interview. There are a lot of situational questions.

      Customer Service Representative Interview

      29 June 2026
      Anonymous interview candidate
      No offer
      Neutral experience
      Easy interview

      Application

      I applied online. I interviewed at GEICO in May 2026

      Interview

      You first fill out an assessment test. The assessment test isn't difficult; there are a few parts to it. First is the reading tables section. It asks you a question about the table and based on that you pick one of the four answers. This part is timed so you want to pace yourself a little bit. The other part is picking the statement that describes you the best, then the second-best statement out of three statements. Overall, this did not take long.

      Customer Service Representative Interview

      27 Apr 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through other source. The process took 2 weeks. I interviewed at GEICO

      Interview

      Straight forward. There are 2 interviews, must pass 1st to get 2nd. 2nd interview is more detailed and is on site. 1st interview is via zoom. 2nd interview about 45 minutes to an hour