I applied online. The process took 2 days. I interviewed at Gap
Interview
first there was a phone interview, asking why you want to work there. Then a 1 on 1 interview asking questions how to deal with difficult customers and customer service.
Interview questions [1]
Question 1
a situation where you had to provide customer service. Also if you ever been in a situation where you had to go over and beyond to satisfy a customer.
Group interview with other candidates with the store manager. Arrive at the store and wait for other candidates. Then interview happens in break room and it lasted roughly about 30-60minutes
It was a group interview of about 10-12 people. If I remember correctly they take you to the back, the stock room, and ask almost everyone the same question. The interview lasted about 30 minutes.
It was very easy, one in person interview with the general manager and then I was accepted! Mainly personality and behavioral questions were asked, and I think enthusiasm on my end helped the most.