I was contacted by a Gartner GBS recruiter via LinkedIn. We scheduled a screening call where the role was mainly pitched to me and I was asked basic questions about my current responsibilities in relation to the job description.
I was told I would move to the next stage, but I never received the calendar invite by email. When I joined the meeting, I was informed the interview could not take place because I had not accepted the invite. After checking, we discovered the invite had been sent to the wrong email address.
We rescheduled. Before the next interview, I received a document with detailed instructions on how to answer (STAR format). The recruiter also emphasized how important feedback is, in both directions. I did not progress after the second interview. I requested feedback to understand the gaps, but the recruiter never responded.
Summary: Clear role overview, but basic coordination errors and a lack of follow-up feedback despite stating it was a priority.