I applied online. I interviewed at Groupon (Chicago, IL) in Aug 2016
Interview
Groupon is a pretty laid back company. The main recruiter that I had the initial phone interview with and one in-office interview with was awesome. It was like talking to a friend. He made the entire recess stress free. The interview process itself consisted of a phone interview, an interview in the office that consisted of three interviews with various Customer Service managers. One of the managers spent a majority of the time asking me questions about my previous work for an airline. They did not relate to the position or Groupon, but made for a very comfortable interview and gave me more insight into the laid-back, fun work atmosphere.
Interview questions [1]
Question 1
What web browsers are you most familiar with, including emails services.
The interview process is simple and they're 4 rounds as listed below;
1. GD
2. Versant test
3. Manager round (Email writing)
4. HR round (Salary discussion)
Once selected, you'll be given the offer letter and you can join.
Interview questions [1]
Question 1
They'll ask you write an email based on a customer's issue.
The process was great and expectations were clearly communicated. The person that interviewed me was very energetic. They spoke to me about the history of the role and what they needed within the position.
Interview questions [1]
Question 1
Tell me about a time when you had a difficult situation. How did you handle it?
I applied online. I interviewed at Groupon (Bengaluru)
Interview
It was easy and was able to crack it. Basic interview rounds and good company to work with. You can go for it if you are interested to work in customer service and okey with night shifts.
Interview questions [1]
Question 1
Previous experience and customer experience related questions