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      Senior Customer Service Representative Interview

      13 Aug 2024
      Anonymous employee
      Chennai
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I interviewed at Groupon (Chennai)

      Interview

      The versant test is a online test to check in listening reading and HR round Listening test, Grammar check. Essay writing on any given topic with a limited time duration. tell me about yourself education past work experience

      Interview questions [1]

      Question 1

      Online versant test for grammar check.
      Answer question

      Other Senior Customer Service Representative interview reviews for Groupon

      Senior Account Manager Interview

      12 May 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Groupon in Apr 2021

      Interview

      Started off with a phone screening with hiring manager. Then there were 3 separate interviews with individuals on the team I'll be working under. Each interview focused on behavioral questions. The entire process took about a month.

      Interview questions [1]

      Question 1

      Give an example where you had to deal with negative feedback. Give an example where you had to troubleshoot / invent a new process to solve an issue. Give an example where you failed to reach a goal and how you dealt with that. Give an example of a time where you demonstrated leadership.
      Answer question

      Senior Account Manager Interview

      23 June 2017
      Anonymous employee
      Dubai
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Groupon (Dubai) in Apr 2014

      Interview

      Very professional, structured. Covered most areas including what motivates the candidate, intensively about past work experience. Loved the whole process. They really want to ensure they select the best person,

      Interview questions [1]

      Question 1

      You might get some out of the norm questions such us give me 5 uses of an object or how many coins can fit into a room ect
      Answer question
      2