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      Product Support Specialist Interview

      17 July 2014
      Anonymous employee
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied through university. I interviewed at H&R Block

      Interview

      I was able to get a interview through a connection with the tech school I was attending at the time. The interview was rather simple and not too many technical questions were asked. There was more Personality questions asked and what if this type of situation occurred, what would you do, questions. I met with the hiring manager who was also my floor manager. After that interview, I was scheduled to take a online personality test. After that was complete, that was it.

      Interview questions [1]

      Question 1

      The most difficult question I was asked was how would you bring down a irate customer?
      Answer question