HGS Customer Service Representative (CSR) interview questions

Interview process was quite easy , Started with application and then online assessment test , then they conduct pool interviews, interviews are quite easy, they basically are hiring for multiple candidates and then place them in a pool and hire them in some company afterwards.

Interview process was very smooth . Questions was very straightforward and easy.There are two rounds of interviews and manager was very kind as well. Interview took one hour. But interview process was very long