I applied online. The process took 1 week. I interviewed at HMSHost (Sacramento, CA) in Apr 2014
Interview
The manager who interviewed me was pleasant. He wasn't intimidating and I didn't feel uncomfortable. The questions were straight forward and I was given a small tour and escorted around the areas where I could be working. After that he asked me if I was still interested after that whole process and I told him yes I was, I was then given the job and started the training within 2days of the interview.
Easy and quick, was more of an orientation than an interview. Went over all the necessary information and kept it brief. I would have appreciated more conversation vs just a quick sit down and it's done though.
Interview questions [1]
Question 1
What experiences I had that proved I was good at customer service
Please introduce yourself.
How many years customer service experience do you have?
How do you deal with a difficult customer?
Do you have any experience working in airports?
Any food service experience?
It went smooth but was waiting for awhile for the interviewer to come. But other than that it was quick and did not take all day like I thought it would go