I applied online. I interviewed at Hotel On Rivington (New York, NY) in June 2022
Interview
Interviewer was 20 minutes late to the interview, The interview took place in the cafe that was under renovation - dirty, disorganized, lacked maintenance. I don't understand why that would be the location they decided was best to hold an interview. The interview duration was also overly long with a lot of repeat questions where you eventually run out of different ways to word the same reply.
Interview questions [1]
Question 1
Can you provide an example of a time you were able to turn things around for an upset guest by providing accommodations on the spot?