I applied online. The process took 4 weeks. I interviewed at Humana (New York, NY) in June 2019
Interview
I created an account and put in an application online. I received a phone call approximately 2 months later and scheduled an interview. I was interviewed by 2 upper management executives. The questions consisted of the SMART acronym.
Interview questions [1]
Question 1
Name a time when you experienced conflict with a patient or customer who was very upset and the outcome.