I applied online. The process took 4 weeks. I interviewed at IOLLA (Edinburgh, Scotland) in Feb 2022
Interview
Face to face interview with two people, asked a series of typical supervisor questions and customer service questions to me. Things like “give me an example of a time where” or “what would you do in x scenario”
Interview questions [1]
Question 1
Give me an example of a time you have provided excellent customer service