Independence Blue Cross Customer Service Representative (CSR) interview questions

quick, asked about my experience and then explained the role. They provided me the opportunity to ask questions as well. Overall it lasted about 30 mins and the interviewed was very friendly which made me more comfortable.

Interview wasn't a bad experience, some behavioral questions. Interviewer was polite and approachable. The questions were more about how you would deal with certain situations and what experience you had. Also, details about the company and some of what the job entails.