The interview process is very structured and in phases. You get notified of the progress at each phase. it is a very fair and balanced process and very very informal
They phone you, let you know you have an interview and they ask for your availability within a five-day period, then you must pick your day and they tell you your appointment time and you go and take the interview in their offices.
Interview questions [1]
Question 1
Tell us about yourself?
What is customer service?
What does ITILL stand for ?
Are you flexible to work shifts?
I applied online. I interviewed at Ithala Development Finance (Durban) in Jan 2019
Interview
interviewers are friendly. They are not that difficult you must know your story. if you don't understand the question always ask for explanation. keep calm because if you nervous you will lose focus