I applied online. The process took 6 weeks. I interviewed at John Lewis & Partners (Leeds, England) in June 2016
Interview
Group interview with assessors marking your performance. The assessors were stuck up and it felt like they were looking down on you. Puts in to perspective what type of employers that will be. No offer! Even though I have over 10 years retail experience that they didn't even take in to account. Disappointed.
Interview questions [2]
Question 1
What item can you live without and sell this item to me.
I interviewed at John Lewis & Partners (London, England)
Interview
QPretty simple, know your products, current trends etc.
include others in group assessment as collaboration is important.
Why John Lewis and how would you add value?
How would you handle a disgruntled customer?
Interview questions [1]
Question 1
Describe what good customer service looks like to you.
Standard questions as expected, management made me feel at ease during interview and got to meet some team members too. Tasks to work through information and then 1-1 interview with hiring manager
Behavioural and situational questions relating to your experience and job requirements. 1 ac and an interview with 2 people after. Should be only 30 minutes with follow-up questions if needed.