Interview included group discussion, ordering certain situations based upon most to least important- e.g. blocked fire exit, lost child, out of date stock. The next part was to write written responses to questions.

Was in a small group of around 8-10 people. We were asked our names and our favourite thing about Christmas. Then we were given a sheet with different scenarios on it and had 5 minutes to make notes on how we'd approach these scenarios before sharing our answers as a group. Some people dominated the conversation, making it hard to get a word in with interrupting.