I applied online. I interviewed at John Lewis & Partners (Aberdeen, Scotland) in June 2017
Interview
Looong online process - always answer to questions in a way that customer is always right to get through it. Later I was invited to a 1 to 1 interview with one of the line managers, later there was a group interview where we were given 3 tasks to work on with the other applicants. Overall, a nice experience - typical behavioural questions. You NEED to show your passion for customer service and enthusiasm. Also, show that you want to go the extra mile while serving a customer and that you always would prioritise them. There's nothing more sacred at John Lewis than a customer...
Interview questions [1]
Question 1
Tell me about a time when you deal with a difficult situation, were working under stress etc.
I interviewed at John Lewis & Partners (Cambridge, England)
Interview
group interview with like 15 people. lasted 30 mins was bad and didnt give chance to ask personal questions, wouldnt recommend if you arent willing to speak up ALOT in front of many many people
I applied online. The process took 3 weeks. I interviewed at John Lewis & Partners (London, England)
Interview
Quite swift! We were called for a group interview. Randomly, we were assigned a table. We met a few floor managers, and were asked a few scenarios. Best action is to let seniors speak first, then contribute your answers.
Interview questions [1]
Question 1
If a customer is renovating a house, what items would you suggest as essential.
I interviewed at John Lewis & Partners (Chelmsford, England)
Interview
I had a group interview and it was quite short and mainly focused on scenario type questions. It was only a small group of people, maybe about 6 of us. Basically, speak up but don't try to overly dominate the discussion, but also to make sure to get all your points out because firstly, if you don't then someone else will, and secondly, they can only judge you on what you have said.
Interview questions [1]
Question 1
One of the questions was along the lines of: ' Leo is shopping in menswear, he has a few colleague parties at a new job and he wants to dress a mix of smart and casual....'