I applied online. I interviewed at John Lewis & Partners
Interview
online application form, situational judgement test, in person assessment centre with around 20 other people. Within the assessment centre we were asked to discuss questions in a team with an interviewer guiding the discussion.
Interview questions [1]
Question 1
You have a long list of urgent tasks to complete when your manager approaches you and asks you to work on something else which will take around an hour of your time, how do you respond?
I interviewed at John Lewis & Partners (London, England)
Interview
QPretty simple, know your products, current trends etc.
include others in group assessment as collaboration is important.
Why John Lewis and how would you add value?
How would you handle a disgruntled customer?
Interview questions [1]
Question 1
Describe what good customer service looks like to you.
Standard questions as expected, management made me feel at ease during interview and got to meet some team members too. Tasks to work through information and then 1-1 interview with hiring manager
Behavioural and situational questions relating to your experience and job requirements. 1 ac and an interview with 2 people after. Should be only 30 minutes with follow-up questions if needed.