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      Kaplan

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      Customer Service Representative Interview

      16 Mar 2019
      Anonymous interview candidate
      Sydney
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Kaplan (Sydney)

      Interview

      3 Stage process. 1.Going through a recruitment agency 2. Interview with management 3. Interview with higher management Notified over the phone by the agency of the outcome. It was a really easy process, there was constant communication between the recruitment agency and the interview went for 20-30 minutes. After the 1st interview, I was informed on I got the 2nd interview the following week. I received a better salary elsewhere, hence why I declined.

      Interview questions [1]

      Question 1

      How I can make a difference to this company, why I changed roles, what do I think Kaplan does?
      Answer question

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