I applied in-person. The process took 2 days. I interviewed at Kate's Paperie (New York, NY) in Aug 2009
Interview
My interview was very simple based on my interpersonal skill ability as I was coming from a solid corporate environment without any retail or customer service experience. The work culture appear happy and positive though looks were very deceiving.
Interview questions [2]
Question 1
How would you describe good quality customer service?