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      Help Desk Analyst Interview

      21 Dec 2016
      Anonymous interview candidate
      Palmer, MA
      No offer
      Negative experience
      Average interview

      Application

      I applied through a recruiter. The process took 5 weeks. I interviewed at Kforce (Palmer, MA) in Dec 2016

      Interview

      The interview process for this position was at first, quite typical of what I have expected when interacting with recruiters. However, after the initial phone interview ended, I was told everything looked good and that I was going to be submitted for the position. But however, the woman I was dealing with called me back and was questioning my skill set and experience for the position she had talked to me about initially, why was she doing that ? Then she had said that a video interview was required. It was on a service known as Web Ex, but I had never heard of it. So I said ok and she said she was going to send me the information. But a technical problem with my email and a service disruption prevented me from receiving email, which prevented me from receiving the crucial information for the video call. When I tried to explain to them what had happened after the fact, they had ignored my emails and phone calls. I can't prevent when these things occur, however when you are honest with people and they still ignore you, it shows a lack of professionalism. So with this experience, I will not be considering jobs through this organization in the future.

      Interview questions [4]

      Question 1

      How much call center experience you have
      Answer question

      Question 2

      What did you feel you learned from your most recent job experience
      Answer question

      Question 3

      What was you most recent job?
      Answer question

      Question 4

      Are you currently pursuing your degree
      Answer question

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