Hand in your CV - HR meeting (First Interview) - Case study - Team lead interview - Head of the Customer Service interview The first HR meeting is externalized because they are a bit understaffed for HR at the moment as far as I understood.

Great, HR lady was nice and overall process was good. People should prepare accordingly. Only issue was that they look too plainly at resume and not so much beyond. Which was very surprising, i believe resume is important, but in a new industry i believe there are factors that may be better indicators.