I interviewed at Lighthouse Academy (Canada) (Vancouver, BC)
Interview
The company occupies impressive-looking premises in downtown Vancouver, but has a small staff.The person who interviewed me claimed to be the Director of Operations, but throughout the entire interview, he made no eye contact and kept looking elsewhere. He asked me how to handle specific issues – he was trying to extract solutions. On my way to the interview, I suddenly discovered on social media that their company had a dispute with a client. This dispute was exactly the issue the director brought up during the interview, and it remains unresolved. Furthermore, the dissatisfied client's complaint video is gaining more and more traction. I now have serious doubts about whether this company's main business operations are legitimate and legal. I'm glad I didn't take the job.
Interview questions [1]
Question 1
If a client suddenly requests a refund when the contract is halfway through, what would you do?