I applied online. The process took 3 weeks. I interviewed at Lively in Jan 2024
Interview
First phone interview was decent, I spoke on the phone with the HR recruiter for about 15 min, not that long. Immediately received another interview prompt by email that I had to fill out. That went well so I had to schedule an interview with two Senior Member Support. I thought the interview was okay, the questions were average but I was not offered the role in the company.
Interview questions [3]
Question 1
What is your definition of customer service? What makes good customer service.
I applied online. The process took 2 weeks. I interviewed at Lively (Charlotte, NC) in June 2022
Interview
Long. 3 interviews. The last one being 2 hours. Panel interview process. STAR method for the most part. As a black woman I was hesitant when I realized that none of the people who interviewed me looked like me. Although I felt it went well, I was pretty sure I wouldn’t be getting the position after I noticed the lack of diversity. I was correct. Honestly, I am overqualified for this position so I know it was not lack of experience.
Interview questions [1]
Question 1
Describe a time you had to work with a difficult coworker and how did you handle that?
I applied through an employee referral. I interviewed at Lively (New York, NY) in May 2022
Interview
The process so far has been very easy and quick. They get back to you in a timely manner. I’m putting no because I haven’t finished the interview process yet
Interview questions [1]
Question 1
“How to” scenario which I had to give a 1-2 paragraph