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      Sales Associate Interview

      15 Aug 2016
      Anonymous interview candidate
      London, England
      Declined offer
      Positive experience
      Average interview

      Application

      I applied in-person. The process took 2 weeks. I interviewed at Lush (London, England) in Aug 2015

      Interview

      I saw the recruitment poster on the front of the store and went in to talk to the workers about it. I gave them my name and let them know i'd be applying. I applied, and a week after (when the deadline for applications ended), i got a call asking me to come in for an interview. The interview was a group one. I was called in along with 12 other girls who applied. We waited outside and got to know each other while the staff were getting ready, so by the time we started the interview, we all felt comfortable already which was great. The interview was straight forward, we were asked a few general questions about ourselves, some questions to test our product knowledge, and was told to do a few demonstrations in groups and pairs. After that, I had gotten a call to take part in their floor tests (where you spend a few hours as acting sales associate to show them your skills). I had to sell products of course. I was supposed to only do it for an hour, but since the other girl after me didn't show up, they let me continue what I was doing since I was bringing in the sales. During this process, they brought me into the staff room to have a 1:1 chat with the store manager. She was very friendly and gave me some advice on how to get the costumers to buy more than the product they were looking for by telling them about good combo's (if you're in a group interview and have to do a demonstration, mention using a combination of products to get an amazing smell, they love that!). I did that and managed to get an extra 6 people to buy more products before my shift ended. I made about 18 sales during the two hours. It was an overall very fun interview. I had gotten the offer, however they wanted me to work at least 4 full days a week and that wasn't an option for me since i had college, so i had to decline. My tips for you all is to just be yourself. Don't crumble under the pressure. Be confident and know what you're talking about. Don't be afraid to ask questions and look interested and enthusiastic throughout. Good luck!

      Interview questions [2]

      Question 1

      How would you sell this product (random product) or box.
      1 Answer

      Question 2

      Best achievement?
      1 Answer
      1

      Other Sales Associate interview reviews for Lush

      Sales Associate Interview

      22 Feb 2026
      Anonymous employee
      Brighton, England
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Lush (Brighton, England)

      Interview

      A group interview with around 10 other candidates for a seasonal role, with 4 management staff running role play type tasks alongside a full introduction to the brand, ethos and values. Sections focused more on creating fun and memorable interactions and building rapport- it felt fun and expressive, and reflective of the brands inclusive and welcoming ethos. (And we all got a goody bag at the end!)

      Interview questions [1]

      Question 1

      I was asked to come prepared to speak for a few minutes on a subject I felt passionately about. For this task, we were partnered with 1 other candidate and then had to describe to the group the topic our partner discussed.
      Answer question

      Sales Associate Interview

      11 Oct 2025
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I interviewed at Lush

      Interview

      had to do a two hour trial shift and was assessed based on what happened during the shift and how customers where approached, was told to demo everything such as bath bombs and massage bars

      Interview questions [1]

      Question 1

      got asked about availability, very informal
      Answer question

      Sales Associate Interview

      1 Oct 2025
      Anonymous interview candidate
      Glasgow, Scotland
      No offer
      Positive experience
      Difficult interview

      Application

      I interviewed at Lush (Glasgow, Scotland)

      Interview

      First we had a group interview, we played some games and interact with each other, also have some small talk. And the staff would select some to have in-person interview to and ask some questions. Then they will give youa trial shift to see how you welcome the customers and decide whether you are successful.

      Interview questions [1]

      Question 1

      Why you wanna this role
      1 Answer