I applied online. The process took 1 week. I interviewed at Lush (Lancaster, England) in Mar 2017
Interview
I applied for the job through submitting my CV and cover letter to their email after seeing a poster in the store window. I was then invited to a large group interview a week later, where there was around 15 of us. Firstly, we had to get with a partner and then introduce their name, age, who would play them in a movie and why, and their favourite Lush product and why. They then showed us how to demo some of the products (bath bomb, bubble bar, massage bar and scrub), and then we had to choose a product from the store and demo it to the group. Afterwards we were then briefly interviewed individually. Overall, the interview lasted around 2 and a half hours, making it feel very draining. We then heard back the same night via email, as they were doing trial shifts the next day and the day after, as they wanted new staff to start immediately.
It was a group interview, very unconventional, hands-on, and activity-based, teamwork. They expect you to know their company values and ethics, which will carry over to your role. It was very relaxed and they made me feel very comfortable and heard.
I applied online. I interviewed at Lush (London, England)
Interview
Was offered an interview and it was fairly casual - in the cafe, and it only lasted around 45 minutes. Pretty much immediately after I was offered a trial shift, and I went and it was kind of horrible because we didn’t know anything about the products, and it also wasn’t very busy so it felt like we were competing with each other to get a customer’s attention, only to not even be able to give them proper information and just have to guess. It was a bit embarrassing and we didn’t get paid either, but we got a free shower gel. I found out I got the job on the way home from the trial shift.
I applied in-person. I interviewed at Lush (Cardiff, Wales)
Interview
Onboarding session and then a practice shift which involved you sitting customers down and demonstrating products on them. Lasts around an hour, and it’s done in groups of trial shifts.
Interview questions [1]
Question 1
What my availability was and if i could work 3 days a week.