I applied online. The process took 4 days. I interviewed at MERITUS PLUS (Zagreb)
Interview
After sending in my CV, I was invited for an interview the next day. The interview was held in Croatian and a small portion in English. In addition to this, I also took two tests to show my language skills. First I had a written exam which was very simple and to the point. After this I also had an oral exam over Skype which was not done professionally as the other person was in public transport at the time of my interview.
I applied online. The process took 1+ week. I interviewed at MERITUS PLUS (Zagreb) in Mar 2020
Interview
Interview was over the phone and with Zoom. The task was to simulate classical customer care phone call where the interviewer would play the part of the customer. After the phone interview, we meet through Zoom.
Two phases that consist of the interview and also multiple tasks in order to test your English proficiency, as well as computer skills. Nothing too difficult nor too long for the whole process.