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      Mutual of Omaha

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      Customer Service Representative Interview

      4 June 2026
      Anonymous interview candidate
      No offer
      Negative experience

      Other Customer Service Representative interview reviews for Mutual of Omaha

      Customer Service Representative Interview

      20 Dec 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Mutual of Omaha

      Easy interview

      Application

      I interviewed at Mutual of Omaha

      Interview

      The interview is AI which isn’t a good way of doing things. I’d rather have a real person interview me. They didn’t even consider my resume or experience. I was surprised that happen with a large company like that.

      Interview questions [1]

      Question 1

      If hired how long will you say with the company
      Answer question

      Interview

      I did the Application, interview request with a recruiter was a week later, after that I had an interview with multiple manager, offer or denial. I was offered the position and accepted

      Interview questions [1]

      Question 1

      Name a time when you felt with a difficult customer
      Answer question

      Customer Service Representative Interview

      31 May 2017
      Anonymous employee
      Omaha, NE
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Mutual of Omaha (Omaha, NE)

      Interview

      initial interview is by phone. Second is in person, 1:1. During the application process, you will have taleo personality questions to answer. You will also have to do a test on customer service and best responses.

      Interview questions [1]

      Question 1

      Where do you see yourself in five years?
      Answer question