I applied online. The process took 8 weeks. I interviewed at Myntra (Mumbai)
Interview
5-6 interviews (4 functional rounds + 1 HR round + 1 screening call)
1. Past work experience
2. Examples of customer focused experiences
3. CX cases - returns process, refund management etc.
4. Reasons for moving
Negative experience: No contact from the team after 6 interview rounds over 8 weeks.
Interview questions [1]
Question 1
1. Past work experience
2. Examples of customer focused experiences
3. CX cases - returns process, refund management etc.
4. Reasons for moving
I applied through an employee referral. The process took 2 months. I interviewed at Myntra (Bengaluru) in Feb 2020
Interview
In an interview panel, the Hiring Manager (HM) leads, evaluating qualifications and cultural alignment. A Technical Expert assesses technical skills, while a Culture Fit Assessor gauges compatibility with company values. Feedback from each informs the HM's final decision on extending a job offer. Effective communication and holistic consideration of skill and fit are vital for the panel's success.