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      Nanonets

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      Customer Success Manager Interview

      17 Aug 2024
      Anonymous interview candidate
      San Francisco, CA

      Other Customer Success Manager interview reviews for Nanonets

      Customer Success Manager Interview

      24 Oct 2025
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 3 months. I interviewed at Nanonets (San Francisco, CA) in Mar 2024

      Interview

      It was a very cumbersome interview. The guy did not have any idea or knowledge about CSM domain. He was looking for someone who can do all and all for a startup and be a CSM for 100+ customers. They were looking for one person to do multiple role. He was repeating the same questions again and again as he has certain goal in mind and he wanted to see if this person can do and deliver all what they are thinking in their mind. It was simply a waste of time. I quit saying we are wasting each other time. the guy was nice but clueless as what he wants?

      Interview questions [1]

      Question 1

      How will you automate a CSM process if you are supporting a 100+ customer and first CSM in the company
      Answer question

      Application

      I applied online. I interviewed at Nanonets

      Interview

      Applied for the role. Within a day had someone reach out to setup time to talk. I shared my availability and spoke to them & they then emailed me that they were taking the role in a different direction. The job posting was closed and I never got any response or feedback.

      Interview questions [1]

      Question 1

      Why are you interested in the company
      Answer question

      Customer Success Manager Interview

      29 Aug 2024
      Anonymous interview candidate
      Bangalore Rural
      Declined offer
      Neutral experience
      Difficult interview

      Application

      I interviewed at Nanonets (Bangalore Rural)

      Interview

      The interview was somewhat stressful due to the high expectations and the detailed nature of the questions. This intensity challenged me to thoroughly articulate my experiences and demonstrate my capabilities under pressure.

      Interview questions [1]

      Question 1

      Tell me about a time when you took a calculated risk.
      Answer question