I applied online. The process took 5 days. I interviewed at Navy Federal Credit Union in June 2015
Interview
I interviewed with both the branch manager and assistant branch manager. The interview was very straight to the point. There was not much of a warm and welcoming atmosphere. The interviews acted as if it was another task to mark of their list for the day instead of making the interviewee comfortable in their potential work environment.
Interview questions [1]
Question 1
Give me an example of when you provided excellent customer service.
Give me an example of how you handled an angry customer.
Give me an example of a time you made a mistake
What are your short term goals?
Tell me about yourself.
I applied online. The process took 4 weeks. I interviewed at Navy Federal Credit Union (Pensacola, FL) in Mar 2023
Interview
The interview process was great. Went fairly quickly and wasn't nerve-wracking at all. I had very good interviewers. It lasted for approximately 45 minutes. They explained everything to me as best as possible. Be sure you have questions to ask because they do like that.
I applied online. The process took 4 weeks. I interviewed at Navy Federal Credit Union
Interview
Behavioral based questions, be ready to answer questions with story examples. One interview with manager and asst manager, 4 weeks total. I accepted and started 2 weeks later. Overall was a great experience.
Interview questions [1]
Question 1
Describe a situation in which you dealt with an angry customer.
I applied online. The process took 4 weeks. I interviewed at Navy Federal Credit Union (Kingsland, GA) in July 2018
Interview
Applied online, and after received a pretty long assessment which I didn’t find difficult. Afterwards, I was invited to my local branch for interview which was mostly experience and behavioral questions.
Interview questions [1]
Question 1
Tell me about a time when you had to deal with aggressive customer?