I applied online. The process took 2 weeks. I interviewed at Navy Federal Credit Union (Lakewood, WA) in Oct 2015
Interview
I applied online and received an email about a week later containing a virtual assessment that went over different scenarios as a teller. It ends by asking two behavioral questions where you have to call in and record your responses. The very next day I received a call from the branch manager inviting me for a face to face interview. I sat with him and an assistant manager. All the interview questions that everyone has been posting about are completely accurate...word for word. They are literally reading the questions off a piece of paper.
I applied online. The process took 2 months. I interviewed at Navy Federal Credit Union
Interview
The hiring process started with two online assessments, followed by a phone screening interview from one of the recruiters (The gap between these two events was almost a month). After completing those, I moved to an in-person interview with a panel of two people. The interviewers asked behavioral questions, taking detailed notes throughout the session. They mentioned that the timeline for a decision might "take too long". However, it has now been over a month since my interview without any further communication. Despite my portal status still showing as 'Interviewing,' I haven't received a call or email update. While the initial stages were well-organized, the lack of follow-through after the in-person stage is kind of worrisome.
It was a group interview with two supervisors and a team lead, mostly interacted with hr dept. hr specialist fumbled entire process including pay and location I was to be working.
I interviewed at Navy Federal Credit Union (Pensacola, FL)
Interview
it was overall a standard interview process. nothing too extreme, they were friendly during the interview. received the offer not too long after the interview. I would recommend the company to anyone looking for a job.
Interview questions [1]
Question 1
What is your background related to customer service?