I applied online. The process took 2 weeks. I interviewed at Nordstrom (Centennial, CO) in Apr 2018
Interview
I applied for a sales associate position online and someone from HR called me a few days later for a phone screen. She asked me if I could come in for an in-person interview on 4/12/18 at 2 pm. I arrived for the interview 15 minutes early and followed their instructions and waited by the customer elevator outside of HR on the 3rd floor. 2 pm rolls around and no one showed up to meet me. 10 minutes later on of their associates walked by and I asked her for assistance so she went to the office and let them know I was there. 20 more minutes roll by so I called the phone number in my confirmation email and got a voicemail. I left a message stating I was waiting by the elevator, per their instructions, and no one ever bothered to come out. I ended up leaving at 2:45 pm. I have never been do disrespected or humiliated by any other company during the interview process. How unprofessional can you get?? I responded to their interview confirmation email what had happened and that i deserved an explanation as to why they wasted my time and NO ONE has ever bothered to reach out or respond to me.
9
Other Retail Sales Associate interview reviews for Nordstrom
It was a good interview experience. The managers were straight forward and nice throughout the whole process. The questions were directly related to the role. They were transparent about the role and expectations.
I applied online. The process took 5 days. I interviewed at Nordstrom (San Antonio, TX) in Sept 2025
Interview
it was a really chill and easy interview, the manager was very warm and friendly and none of the questions were too difficult. there was a sale practice section where you have to pretend to sell an item to a customer, but it wasn't too difficult and the manager gave me some guidance and clarification on the practice scenarios. other questions included things along the lines of how you deal with competition, conflict, unhappy customers, teamwork, as well as availability
mock sale questions: what features of this item would you point out to the customer? what concerns or hesitations might the customer have about this item and how would you help them decide? after the customer decides they want the item, how would you close the sale?
I applied through other source. I interviewed at Nordstrom (Tacoma, WA) in July 2025
Interview
Extremely easy. I looked the part and got the job. My manager called me the same day to welcome me to the team. They like for their employees to have their own personal style that’s appropriate and makes others want to buy.
Interview questions [1]
Question 1
Why Nordstrom? How would you handle a difficult customer?