Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Nordstrom

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Nordstrom reviews | Nordstrom jobs | Nordstrom salaries | Nordstrom benefits | Nordstrom conversations
      Nordstrom interviewsNordstrom Seasonal Customer Service Representative interviewsNordstrom interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Seasonal Customer Service Representative Interview

      31 May 2019
      Anonymous interview candidate
      Los Angeles, CA

      Other Seasonal Customer Service Representative interview reviews for Nordstrom

      Seasonal Customer Service Representative Interview

      31 May 2024
      Anonymous employee
      Lynnwood, WA
      Accepted offer
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Nordstrom (Los Angeles, CA) in May 2019

      Interview

      Applied on line, got an email to schedule and interview. I picked, got back and email to tell me what time I had to be there and where to go. I get there, they tell me to wait upstairs with a group of people. I go NO ONE is there. Just a bunch of customers. I wait 30 MINUTES. Finally I grab someone who works there. Fortunately he WAS a manager. I say I have been waiting and what was going on. He apologized for how unorganized everyone was. After 5 min he took me in for an interview. I think he was mostly just trying to save face for his company being so scatterbrains. He asks me basic interview questions. Tells me hours are not guaranteed. Everything is based on business needs. Next he takes me on an tour of the store. Keep in mind I interviewed here 2 years before with no job offer. Kinda even surprised I got another interview. The first interview I was just interviewed. This time they took me for a tour. So not sure if it was just as an apology that they kept me waiting or if this is normal. After the tour we go back to the office he asks me if I have any questions. I say no. He walks me out and says we will contact you in 3 business days. I've been rejected enough to know that we'll call you means you didn't get it. After all the unprofessional treatment I got there not sure I will even accept an offer if I get one. If this is the job interview how is working there going to be!?

      Interview questions [5]

      Question 1

      What is a situation you worked in a group to accomplish a goal?
      Answer question

      Question 2

      What happened when a manager told you you did something wrong? How did you handle it? What was the outcome?
      Answer question

      Question 3

      What is your availability like?
      Answer question

      Question 4

      What is your proudest accomplishment? What made it that way?
      Answer question

      Question 5

      When did you do something even though no one asked you to do it?
      Answer question
      1
      Positive experience
      Easy interview

      Application

      I interviewed at Nordstrom (Lynnwood, WA)

      Interview

      Very easy and quick interview. After applying, the hiring manager emailed me to set up a time to meet. The interview was a very casual 5-10 minute chat in the store about the job duties.

      Seasonal Customer Service Representative Interview

      6 Jan 2023
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Nordstrom

      Interview

      Simple process. Familiarize yourself with company and it’s mission. Behavioral questions. Ask questions and make sure you use the STAR method when answering. I do not remember anything else. Just writing to meet the required minimum words.

      Interview questions [1]

      Question 1

      How would you handle an unhappy customer?
      Answer question