Applied online, was emailed two days later about setting up a phone interview in 1 week. Phone interview was late by ten minutes and very rushed. Interviewer sighed a lot and seemed impatient. Standard in-person HR interview was scheduled, then departmental interview and walk-through with manager. Friendly people, very straight forward and basic interview structure.
Interview questions [1]
Question 1
They ask for a lot of *specific* examples related to generic questions, like "Tell me about a specific time you had to prioritize your duties." These types of questions can be frustrating, especially when most employees prioritize their time & duties EVERY SINGLE DAY. If you answer this by describing HOW you prioritize your time, the interviewer will exasperatedly repeat the question, emphasizing that what they want to know about is a *specific* scenario, so be careful of how you word your answers.
It was a good interview experience. The managers were straight forward and nice throughout the whole process. The questions were directly related to the role. They were transparent about the role and expectations.
I applied online. The process took 5 days. I interviewed at Nordstrom (San Antonio, TX) in Sept 2025
Interview
it was a really chill and easy interview, the manager was very warm and friendly and none of the questions were too difficult. there was a sale practice section where you have to pretend to sell an item to a customer, but it wasn't too difficult and the manager gave me some guidance and clarification on the practice scenarios. other questions included things along the lines of how you deal with competition, conflict, unhappy customers, teamwork, as well as availability
mock sale questions: what features of this item would you point out to the customer? what concerns or hesitations might the customer have about this item and how would you help them decide? after the customer decides they want the item, how would you close the sale?
I applied through other source. I interviewed at Nordstrom (Tacoma, WA) in July 2025
Interview
Extremely easy. I looked the part and got the job. My manager called me the same day to welcome me to the team. They like for their employees to have their own personal style that’s appropriate and makes others want to buy.
Interview questions [1]
Question 1
Why Nordstrom? How would you handle a difficult customer?